Billing and Payments
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Billing and Financial Responsibility
At Transcend Functional Health, we are committed to providing transparent, compassionate, and patient-centered care. We understand that navigating healthcare costs can sometimes feel overwhelming, and our team is here to help guide you through the process.
Patients are responsible for all applicable co-pays, deductibles, co-insurance amounts, and any services not covered by their insurance plan. As a courtesy, we will submit claims to your insurance provider whenever applicable and assist with coordinating benefits. Please note that coverage and payment decisions are ultimately determined by your insurance carrier.
Payment is expected at the time services are rendered unless prior arrangements have been made. For certain specialty, wellness, or functional health services, payment may be required in advance or may not be eligible for insurance reimbursement.
If you have questions regarding your statement, insurance benefits, or payment options, our team is happy to assist you. Our goal is to ensure you feel informed, supported, and confident throughout your care journey.
Questions About Your Bill?
We understand that healthcare billing can sometimes feel overwhelming, and our team is here to help make the process as clear and straightforward as possible. If you have questions regarding your statement, insurance coverage, payment options, or financial policies, please don’t hesitate to contact our billing support team.
At Transcend Functional Health, we believe compassionate care extends beyond the exam room. We are committed to providing transparent communication, timely assistance, and a supportive experience throughout every step of your care journey.
BILLING QUESTIONS PHONE
(XXX) XXX-XXXX
Please have your statement available when calling so we can quickly locate your account and better assist you with questions regarding balances, insurance claims, or payment arrangements.
Out-of-Network & Self-Pay Patients
Transcend Functional Health welcomes both insured and self-pay patients. For individuals who are out-of-network or choosing services not covered by insurance, we offer transparent self-pay pricing and personalized treatment planning designed around your goals and needs.
Many of our advanced wellness, functional medicine, performance optimization, and specialty mental health services may not be eligible for insurance reimbursement. Our team is happy to discuss expected costs, available payment options, and any recommended services prior to treatment so you can make informed decisions about your care.
We believe exceptional healthcare should feel approachable, personalized, and transparent — regardless of insurance status.
Insurance & Billing Disclosures
Insurance coverage and reimbursement are determined solely by your insurance carrier and individual plan benefits. While Transcend Functional Health submits claims as a courtesy whenever applicable, patients remain financially responsible for any co-pays, deductibles, co-insurance amounts, non-covered services, or balances not paid by insurance.
Patients may request an itemized statement or superbill for services rendered. Certain wellness, functional medicine, performance, aesthetic, or specialty services may be considered elective or non-covered by insurance plans and may require payment at the time of service.
Transcend Functional Health is committed to protecting your privacy and maintaining compliance with applicable federal and state healthcare privacy laws, including HIPAA. If you have questions regarding billing, financial policies, or privacy practices, our team is happy to assist you.